Refund policy
At Click Pistol, we strive to provide our customers with the best shopping experience possible. We understand that sometimes a product may not meet your expectations, and we are here to help. This refund policy outlines the guidelines and procedures for requesting a refund.
1. Eligibility for Refunds
In order to be eligible for a refund, the following conditions must be met:
- The product must be purchased directly from Click Pistol.
- The product must be in its original packaging and in unused condition.
- The product must be returned within 30 days of the original purchase date.
2. Refund Process
If you meet the eligibility criteria and would like to request a refund, please follow these steps:
- Contact our customer support team at clickpistol@gmail.com to initiate the refund process.
- Provide your order number and a detailed explanation of the reason for the refund request.
- Our customer support team will review your request and provide further instructions.
- Once your request is approved, you will be provided with a return shipping label.
- Return the product in its original packaging, along with the return shipping label.
- Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.
- If the product is deemed eligible for a refund, we will process the refund to your original payment method.
3. Exceptions
Please note that we do not issue refunds in the following situations:
- If the product has already been shipped and hasn't been received yet.
- If the product has been used or damaged by the customer.
- If the product is not returned within the specified timeframe.
4. Contact Us
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team at clickpistol@gmail.com. We are here to assist you and ensure your satisfaction with our products.